For residents
Everything you need as a Pecan Tree resident, in one place.
Pay rent online
Use the resident portal to pay once or set up autopay. On-time payments are reported to the credit bureaus, and late payments aren't.
Rent not paid within the first 3 days of the month is charged $10 a day.
Request maintenance
Send non-urgent requests through the resident portal, with photos if you can, so every request is tracked.
Maintenance emergencies
For an urgent repair, like a leak or flooding, no water or no heat, call the emergency maintenance line.
For fire, a gas leak or a medical emergency, call 911 first.
How the resident portal works
A two-minute tour: paying rent and setting up autopay, requesting maintenance, renters insurance, your documents and lease, and your account settings.
Your resident benefits
Included with every lease for $25 a month.
- Renters insurance
- Your belongings are covered from day one, without arranging a policy yourself.
- Positive credit reporting
- On-time rent is reported to the credit bureaus, so paying rent builds your credit.
- Air filter delivery
- Replacement filters arrive at your door on schedule, to keep your air clean.
- Resident rewards
- Earn points for paying on time and redeem them for gift cards, up to $100 a year.
Renewing your lease
To renew, you need to be current on payments and agree to a new rate, which may be higher or lower depending on the market.
Everything else
Send the leasing office a message, or stop by during office hours.
- Monday to Friday
- 8:30 am to 5:30 pm
- Saturday
- 10 am to 3 pm
- Sunday
- Closed